# Mashvisor Help Center

> Mashvisor | Find Investment Property

## About Mashvisor

- [Mashvisor's Tools & Features](https://help.mashvisor.com/en/articles/2189308-mashvisor-s-tools-features.md): This article aims to showcase the tools & features available at Mashvisor and how to use them.
- [What is: Payback Balance on the Property Page](https://help.mashvisor.com/en/articles/2058508-what-is-payback-balance-on-the-property-page.md): This article explains what the Payback Balance section of the Property Page is and what it means.
- [What is: Expenses section of the Property Page](https://help.mashvisor.com/en/articles/2058470-what-is-expenses-section-of-the-property-page.md): This article is for learning about the Expenses section of the Property Page and what you can do with it.
- [What is: Financing \(Cash or Mortgage\) Calculator](https://help.mashvisor.com/en/articles/2058456-what-is-financing-cash-or-mortgage-calculator.md): This article explains what the financing/mortgage calculator is and how to use it on the Property Page.
- [What is: Rental Strategy Overview](https://help.mashvisor.com/en/articles/2057548-what-is-rental-strategy-overview.md): This article explains what the Rental Strategy Overview is on the Property Analytics page.
- [Welcome to Mashvisor](https://help.mashvisor.com/en/articles/1220311-welcome-to-mashvisor.md): A digital workbench for all of your real estate investing tools.
- [Your Search for Investment Property Begins and Ends Here](https://help.mashvisor.com/en/articles/1232100-your-search-for-investment-property-begins-and-ends-here.md): Use analytics to find lucrative traditional or Airbnb properties in a matter of minutes. No more spreadsheets, no more searching.
- [How to Use Mashvisor's Search Tool](https://help.mashvisor.com/en/articles/1221354-how-to-use-mashvisor-s-search-tool.md): This is a brief guide for new users illustrating the use of the Mashvisor Search Tool
- [Mashvisor's Property Comps and Analytics](https://help.mashvisor.com/en/articles/1221413-mashvisor-s-property-comps-and-analytics.md): This article will briefly give you an idea of how Mashvisor utilizes property comps to provide you with accurate analytics.

## How to

- [How to Find Homeowners Data](https://help.mashvisor.com/en/articles/3741679-how-to-find-homeowners-data.md): This article shows users how to find and access homeowners data through the Mashboard.
- [What are the metrics used to calculate the property's Investment Payback Balance?](https://help.mashvisor.com/en/articles/2058522-what-are-the-metrics-used-to-calculate-the-property-s-investment-payback-balance.md): This article will explain what the different metrics mean in the Investment Payback Balance section of the Property Page.
- [How to use the Heat Map](https://help.mashvisor.com/en/articles/2140650-how-to-use-the-heat-map.md): This article aims to help you understand how to use the Heat Map feature while using Mashvisor
- [Look up and analyze not listed property](https://help.mashvisor.com/en/articles/2329351-look-up-and-analyze-not-listed-property.md): How to get analysis on a property that's not listed for sale on Mashvisor's website
- [Add and save property alerts](https://help.mashvisor.com/en/articles/7060788-add-and-save-property-alerts.md): Save property alerts and receive updates via email
- [Rental Strategy Overview Metrics](https://help.mashvisor.com/en/articles/2057677-rental-strategy-overview-metrics.md): This article explains what the different metrics mean in the Rental Strategy Overview section on the Property Page.
- [What is: Tax History on the Property Page](https://help.mashvisor.com/en/articles/2131475-what-is-tax-history-on-the-property-page.md): This article aims to explain the Tax History section of the Property Page and what it means.
- [What is: Owner Info & How to Request it](https://help.mashvisor.com/en/articles/2131180-what-is-owner-info-how-to-request-it.md): This article aims to explain the Owner Info section of the Property Page and how to request this info if it's missing
- [How to Set Up Your Account](https://help.mashvisor.com/en/articles/1257521-how-to-set-up-your-account.md): This guide aims to help users set up their accounts and understand the different options available to them.
- [How to Search for Multi-Family Homes](https://help.mashvisor.com/en/articles/1825651-how-to-search-for-multi-family-homes.md): This article aims to help users understand how to use Mashvisor to look for multi-family homes.
- [Getting Started with Mashvisor](https://help.mashvisor.com/en/articles/1269047-getting-started-with-mashvisor.md): This article is designed to help the user navigate the platform and search for properties using the property finder tool and its functions
- [How to Use The Property Finder Tool](https://help.mashvisor.com/en/articles/1811363-how-to-use-the-property-finder-tool.md): This article aims to help Mashvisor's users learn how to use the Property Finder feature on the platform.
- [How to Customize Your Search Results](https://help.mashvisor.com/en/articles/1288084-how-to-customize-your-search-results.md): This section aims to help the user learn how to use our Platform in order to customize their search results and filter out unwanted results.
- [How to Look for Properties in 2 or More Cities Simultaneously](https://help.mashvisor.com/en/articles/10145969-how-to-look-for-properties-in-2-or-more-cities-simultaneously.md): This article guides users how to use Mashvisor's Multi-City Search.
- [How to Create Your Own Filter Preset](https://help.mashvisor.com/en/articles/10163103-how-to-create-your-own-filter-preset.md): This article guides users on how to save, use, rename, and delete filter presets.
- [Two Ways to View Search Results on Map Property Finder](https://help.mashvisor.com/en/articles/10174402-two-ways-to-view-search-results-on-map-property-finder.md): This article guides users on how to use the Map View and Table View in Map Property Finder
- [How to Find Properties With the Highest Investment Potential](https://help.mashvisor.com/en/articles/10365027-how-to-find-properties-with-the-highest-investment-potential.md): This article aims to help users understand the new Investment Property Score and how to use the Investment Property Score filter.
- [How to Export a Property's Analytics Report](https://help.mashvisor.com/en/articles/1288428-how-to-export-a-property-s-analytics-report.md): This article aims to guide the user on the process of exporting, personalizing, and downloading a property's report
- [How to Use the New Property Analytics Page](https://help.mashvisor.com/en/articles/10315741-how-to-use-the-new-property-analytics-page.md): This article aims to explain the different parts of the new property analytics page and how to navigate it to serve your needs.
- [Three Ways to Share a Property Page](https://help.mashvisor.com/en/articles/10410226-three-ways-to-share-a-property-page.md): This article aims to guide the user on three ways they can share a property page with others
- [How to Use the Neighborhood Analytics Page](https://help.mashvisor.com/en/articles/1288157-how-to-use-the-neighborhood-analytics-page.md): This article aims to help users understand the different components and how to access them on the neighborhood analytics page.
- [How to Export Neighborhood Data](https://help.mashvisor.com/en/articles/1526213-how-to-export-neighborhood-data.md): This is a step-by-step guide on exporting an Excel sheet report for the neighborhood data on Mashvisor
- [How to Find Airbnb Comps With Specific Amenities](https://help.mashvisor.com/en/articles/10146614-how-to-find-airbnb-comps-with-specific-amenities.md): This article guides users on how to use the Amenities filter.
- [How to Find Airbnb Comps by Host Type](https://help.mashvisor.com/en/articles/10147268-how-to-find-airbnb-comps-by-host-type.md): This article guides users on how to use Mashvisor's Host Type Filter.
- [How to Use/Claim Your Agent Profile](https://help.mashvisor.com/en/articles/1859815-how-to-use-claim-your-agent-profile.md): This article aims to help the user understand the purpose and the use of their real estate agent profile and how to claim it on Mashvisor.
- [How To Add Agent Photo to Property Reports](https://help.mashvisor.com/en/articles/1914328-how-to-add-agent-photo-to-property-reports.md): This article aims to help real estate agents learn how to include their photo in property reports
- [How to Use the Lead Profile Feature](https://help.mashvisor.com/en/articles/1917043-how-to-use-the-lead-profile-feature.md): This article aims to help real estate agents learn how to use the Lead Profile feature on Mashvisor
- [Lead Profile Feature - Data Methodology](https://help.mashvisor.com/en/articles/1914381-lead-profile-feature-data-methodology.md): This article aims to help real estate agents learn how our Lead Profile feature works and the data methodology that we use

## Market Finder

- [What Is Mashvisor’s Market Finder?](https://help.mashvisor.com/en/articles/7060801-what-is-mashvisor-s-market-finder.md): This article aims to give users an overview on the new Market Finder tool.
- [What Is the Mashmeter Score?](https://help.mashvisor.com/en/articles/7109404-what-is-the-mashmeter-score.md): This article aims to help users understand the Mashmeter Score, a metric widely used in Market Finder.
- [How to Get Started With Market Finder](https://help.mashvisor.com/en/articles/7109413-how-to-get-started-with-market-finder.md): This article aims to help users understand how to start using Market Finder.
- [How to Use the Market Finder Filters](https://help.mashvisor.com/en/articles/7109557-how-to-use-the-market-finder-filters.md): This article aims to help users understand the different filters in Market Finder and how to use them to find their ideal market.
- [Understanding the Market Finder Heatmap](https://help.mashvisor.com/en/articles/7177562-understanding-the-market-finder-heatmap.md): This article aims to help users interpret the Market Finder heatmap so they can identify profitable markets.
- [How to Use the Market Overview](https://help.mashvisor.com/en/articles/7109662-how-to-use-the-market-overview.md): This article aims to help users understand the Market Overview and how to use it to find their profitable markets.
- [How to Use and Understand the Market Finder Table View](https://help.mashvisor.com/en/articles/7109794-how-to-use-and-understand-the-market-finder-table-view.md): This article aims to help users understand how to use the Market Finder table view to analyze and compare markets.
- [How to Save Your Favorite Markets](https://help.mashvisor.com/en/articles/7110263-how-to-save-your-favorite-markets.md): This article aims to help users understand how to save their favorite markets on Market Finder.

## Mashvisor API & Data Access

- [What is Mashvisor Data API?](https://help.mashvisor.com/en/articles/15764706-what-is-mashvisor-data-api.md): Learn what Mashvisor Data API is, what real estate and rental data it provides, and how developers, PropTech teams, investors, and businesses can use it to power their own tools, dashboards, CRMs, ...
- [API Pricing & Trials](https://help.mashvisor.com/en/articles/15773467-api-pricing-trials.md): Learn how Mashvisor API pricing works, how to start a trial, what API credits mean, and how to choose the right plan for your use case.
- [API Documentation & Endpoints](https://help.mashvisor.com/en/articles/15773469-api-documentation-endpoints.md): Find Mashvisor API documentation, understand the main endpoint categories, and learn which endpoint to use based on your real estate data workflow.
- [Coverage & Data Availability](https://help.mashvisor.com/en/articles/15773471-coverage-data-availability.md): Understand Mashvisor API coverage, why data availability may vary by market or property, and how to test coverage before scaling your workflow.
- [Billing & Subscription](https://help.mashvisor.com/en/articles/15773473-billing-subscription.md): Learn how Mashvisor API billing works, where to manage your subscription, how credits renew, and what to do if you need help with invoices or account changes.
- [Enterprise & Bulk Data](https://help.mashvisor.com/en/articles/15773475-enterprise-bulk-data.md): Learn when to use Mashvisor API versus bulk data, what custom datasets may include, and how to request enterprise pricing or selected-market data.
- [Troubleshooting](https://help.mashvisor.com/en/articles/15773477-troubleshooting.md): Troubleshoot common Mashvisor API issues, including missing data, empty responses, API key problems, credit limits, request errors, and endpoint parameter issues.
- [How do I get a Mashvisor API key?](https://help.mashvisor.com/en/articles/15799988-how-do-i-get-a-mashvisor-api-key.md): Learn how to select the Free API plan, create your Mashvisor account, and access your API key and available credits.

## Dynamic Pricing

- [What Is Dynamic Pricing?](https://help.mashvisor.com/en/articles/7131914-what-is-dynamic-pricing.md): This article aims to give users an overview on Mashvisor's new Dynamic Pricing tool and how it can help them with their Airbnb business.
- [Dynamic Pricing - how to get started in 3 easy steps](https://help.mashvisor.com/en/articles/7257901-dynamic-pricing-how-to-get-started-in-3-easy-steps.md): Automate your short-term rental pricing in 3 easy steps
- [How to Link Your Airbnb Account and Import Your Listings](https://help.mashvisor.com/en/articles/7172167-how-to-link-your-airbnb-account-and-import-your-listings.md): This article aims to help users learn how to import their Airbnb listings so they can start using Mashvisor's Dynamic Pricing tool.
- [How to Connect and Manage Multiple Airbnb Accounts](https://help.mashvisor.com/en/articles/7216712-how-to-connect-and-manage-multiple-airbnb-accounts.md): This article aims to walk users through the steps in connecting more than one Airbnb accounts to Mashvisor's Dynamic Pricing tool.
- [How to Use Market Insights](https://help.mashvisor.com/en/articles/7151524-how-to-use-market-insights.md): This article aims to help users understand how to use Market Insights to analyze the market where their listings are located.
- [Understanding Base, Min, and Max Prices](https://help.mashvisor.com/en/articles/7155701-understanding-base-min-and-max-prices.md): This article aims to help users understand the meaning of base, min, and max prices and how to set them.
- [How to Use the Dynamic Pricing Calendar](https://help.mashvisor.com/en/articles/7178188-how-to-use-the-dynamic-pricing-calendar.md): This article aims to help users learn how to change and manage their Airbnb listings' rates on the Mashvisor platform.

## Vacation Rental Property Management

- [What Is Mashvisor’s Vacation Rental Property Management Solution?](https://help.mashvisor.com/en/articles/9352061-what-is-mashvisor-s-vacation-rental-property-management-solution.md)
- [Step \#1 Accessing the Tool](https://help.mashvisor.com/en/articles/9356088-step-1-accessing-the-tool.md)
- [Step \#2 Connecting Your Accounts](https://help.mashvisor.com/en/articles/9356090-step-2-connecting-your-accounts.md)
- [Step \#3 Viewing & Sharing Your Listings](https://help.mashvisor.com/en/articles/9356098-step-3-viewing-sharing-your-listings.md)
- [Step \#4 Editing a Property’s Info](https://help.mashvisor.com/en/articles/9356100-step-4-editing-a-property-s-info.md)
- [Step \#5 Managing Your Listing’s Calendar](https://help.mashvisor.com/en/articles/9356105-step-5-managing-your-listing-s-calendar.md)
- [Step \#6 Communicating With Your Guests](https://help.mashvisor.com/en/articles/9356107-step-6-communicating-with-your-guests.md)

## FAQs

- [Is Mashvisor International?](https://help.mashvisor.com/en/articles/2068829-is-mashvisor-international.md)
- [What areas are covered by Mashvisor's data?](https://help.mashvisor.com/en/articles/2068819-what-areas-are-covered-by-mashvisor-s-data.md): This article gives details about Mashvisor's data coverage based on location.
- [What is your data source?](https://help.mashvisor.com/en/articles/2033208-what-is-your-data-source.md)
- [How often do you update your data?](https://help.mashvisor.com/en/articles/2033126-how-often-do-you-update-your-data.md)
- [Why can't I access some features?](https://help.mashvisor.com/en/articles/2032876-why-can-t-i-access-some-features.md): Some features are only available on specific Mashvisor products or plans. Mashvisor currently has separate Find & Invest, Manage, and API plans. If you cannot access a feature, confirm that you are...
- [How to get a Mashvisor tour or demo?](https://help.mashvisor.com/en/articles/2032791-how-to-get-a-mashvisor-tour-or-demo.md)
- [How can I reset my password?](https://help.mashvisor.com/en/articles/2032771-how-can-i-reset-my-password.md)
- [How Does Mashvisor Calculate the Expenses](https://help.mashvisor.com/en/articles/1636062-how-does-mashvisor-calculate-the-expenses.md): This article aims to help our users get a better understanding of the expenses included in the property report and how they are calculated.
- [User FAQs](https://help.mashvisor.com/en/articles/1232002-user-faqs.md): These are a list of the most Frequently Asked Questions by our userbase
- [Glossary of Terms](https://help.mashvisor.com/en/articles/10729501-glossary-of-terms.md): This article defines industry and product terms that users may encounter while utilizing Mashvisor's tools

## Cancellation and Refund Policy

- [I’m not ready to use Mashvisor, can I pause?](https://help.mashvisor.com/en/articles/2346139-i-m-not-ready-to-use-mashvisor-can-i-pause.md): Learn how to pause your Mashvisor's account
- [How do I cancel my subscription?](https://help.mashvisor.com/en/articles/1303556-how-do-i-cancel-my-subscription.md): Mashvisor Cancellation Policy
- [If I cancel my account, will I be charged?](https://help.mashvisor.com/en/articles/2329563-if-i-cancel-my-account-will-i-be-charged.md): Mashvisor's Cancellation Policy
- [After cancellation, can I use Mashvisor until the next billing period?](https://help.mashvisor.com/en/articles/2329354-after-cancellation-can-i-use-mashvisor-until-the-next-billing-period.md): Mashvisor's Cancellation Policy
- [I was charged and need help with my subscription](https://help.mashvisor.com/en/articles/2336752-i-was-charged-and-need-help-with-my-subscription.md): Learn what to do if you got charged during a free trial period.
- [Why do I have to add my billing details for the free trial?](https://help.mashvisor.com/en/articles/2336754-why-do-i-have-to-add-my-billing-details-for-the-free-trial.md): Learn about Mashvisor's free trial and cancellation policy.
- [How can I downgrade my plan?](https://help.mashvisor.com/en/articles/2329576-how-can-i-downgrade-my-plan.md): Learn how to change your plan
- [Do you issue refunds?](https://help.mashvisor.com/en/articles/2329294-do-you-issue-refunds.md): Mashvisor's Refund Policy

## Plans, Pricing & Billing

- [Which Mashvisor plan or pricing page should I use?](https://help.mashvisor.com/en/articles/15931790-which-mashvisor-plan-or-pricing-page-should-i-use.md): Not sure which Mashvisor product is right for you? Learn the difference between Find & Invest, Manage, and API plans and choose the best option for your needs.
- [Mashvisor Find & Invest Plans](https://help.mashvisor.com/en/articles/15932763-mashvisor-find-invest-plans.md): Learn about Mashvisor's Find & Invest plans for real estate investors, including investment analysis, rental estimates, market research, and property discovery tools.
- [Mashvisor Manage Plans](https://help.mashvisor.com/en/articles/15932771-mashvisor-manage-plans.md): Learn about Mashvisor Manage plans for vacation rental owners and property managers, including channel management, reservations, guest messaging, and property management features.
- [Mashvisor API Plans](https://help.mashvisor.com/en/articles/15932774-mashvisor-api-plans.md): Learn about Mashvisor API plans, available request limits, API keys, developer access, and which API plan is right for your application.
- [Do Mashvisor plans include API access?](https://help.mashvisor.com/en/articles/15932795-do-mashvisor-plans-include-api-access.md): Understand whether Find & Invest, Manage, and API subscriptions include each other and how Mashvisor subscriptions are structured.
- [How do I get a Mashvisor API key?](https://help.mashvisor.com/en/articles/15932797-how-do-i-get-a-mashvisor-api-key.md): Learn how to sign up for Mashvisor API, choose the Free API plan, and access your API key from the Developer Dashboard.
- [I need help choosing the right Mashvisor product](https://help.mashvisor.com/en/articles/15932813-i-need-help-choosing-the-right-mashvisor-product.md): Answer a few simple questions to determine whether you need Find & Invest, Manage, or API access.