Some features are only available on specific Mashvisor products or plans. Mashvisor currently has separate Find & Invest, Manage, and API plans. If you cannot access a feature, confirm that you are subscribed to the product line that includes it.
If you're unable to access certain features on the platform, make sure that your subscription plan is the appropriate plan and that it will give you access to the features that you want to use.
Note that the following features are also not available for the Lite plan:
Searching for multi-family properties
The Property Finder feature
Exporting a Neighborhood Data